For domestic U.S. orders, orders are shipped the same day they are placed and shipping typically takes 3-5 business days. International orders usually arrive within 7-10 business days. For large orders requiring FTL or LTL shipping, we ensure timely delivery with the flexibility to meet your specific logistics requirements, no matter where your business operates.

Yes, we offer worldwide shipping! Thanks to our extensive logistics network, we can ship to any location, ensuring fast and reliable delivery. Whether you need a small order or a larger shipment, we can accommodate both FTL (Full Truckload) and LTL (Less Than Truckload) loads, meaning we can efficiently handle your business needs anywhere in the world.

Yes, we offer free shipping on bulk orders that meet certain thresholds. Whether you're shipping a small parcel or an LTL load, we work to make the process affordable and efficient. For larger FTL shipments, we also provide competitive pricing and logistical support to streamline your orders.

Of course! Once your order is dispatched, you will receive a tracking number that allows you to monitor its progress. Whether your shipment is a small package or a large FTL or LTL load, we offer full transparency so you can track its journey from our warehouse to your business.

Our dedicated customer support team is here to assist with any shipping concerns. Whether you're receiving a small order or a full truckload, if there are delays or issues during transit, we are committed to resolving the situation promptly, ensuring minimal disruption to your business.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Our products meet various international standards for biodegradability and compostability, including certifications from trusted organizations such as BPI (Biodegradable Products Institute) and other eco-labels. This ensures that our products are genuinely eco-friendly and safe for the environment.

We offer a wide range of eco-friendly foodware solutions, including straws, cups, cutlery, clamshells, and more. All of our products are made from biodegradable materials like agave fiber, PHA, and sugarcane bagasse, ensuring that you have sustainable alternatives for your business needs.

Agave Straw Co. is the premier choice for businesses seeking the best in eco-friendly foodware solutions. We pride ourselves on delivering the highest quality biodegradable products made from sustainable materials like agave fiber, PHA, and sugarcane bagasse, without sacrificing performance.

With us, you’ll never have to worry about stock shortages—our products are always in stock and ready to ship. We also offer competitive volume pricing, making us the perfect partner for both small and large businesses.

What sets us apart is our unmatched customer service. We’re here to support you every step of the way, ensuring you have a seamless shopping experience from ordering to delivery. Choosing Agave Straw Co. means choosing reliability, sustainability, and a partner that’s dedicated to helping you succeed.

Absolutely! All of our products are food-safe and meet industry standards for quality and hygiene. Whether it’s a hot beverage or a cold dish, our products are designed to withstand various temperatures while remaining eco-friendly.

Each material has unique eco-friendly benefits:

• Agave fiber is strong, durable, and a byproduct of agave plants, making it a sustainable choice.
• PHA (Polyhydroxyalkanoates) is a bioplastic that is biodegradable and compostable, derived from natural sources like plant sugars.
• Sugarcane bagasse is a renewable, waste-free material created from sugarcane pulp, perfect for sturdy yet compostable products.

We select these materials for their sustainability, performance, and positive impact on the environment.

Yes, our biodegradable products offer the same level of performance as plastic products without the environmental harm. They are sturdy, heat-resistant, and reliable for both personal and business use.

Yes, for large accounts, we offer net payment terms upon approval. This allows you to manage cash flow more effectively while maintaining consistent access to our biodegradable products. We are flexible and work with businesses to find the best solutions for their unique payment needs.

We accept all major credit cards, PayPal, and other secure payment options for easy and seamless transactions. We also offer customized payment solutions for larger accounts to fit your business needs, ensuring flexibility when working with Agave Straw Co.

There is no strict minimum order, but we do provide volume discounts for larger purchases. For businesses needing FTL (Full Truckload) or LTL (Less Than Truckload) shipments, we offer competitive bulk pricing to accommodate orders of any size.

Yes, orders can be modified or canceled within 24 hours of placing them. For larger, custom, or recurring orders, we are flexible and work with your business to ensure your supply chain remains smooth, offering support tailored to your needs.

At Agave Straw Co., we are dedicated to reducing plastic waste by providing 100% biodegradable products made from sustainable materials like agave fiber, PHA (Polyhydroxyalkanoates), and sugarcane bagasse. Unlike traditional plastic, which can take hundreds of years to decompose, our products break down naturally in a fraction of the time, helping to keep harmful plastics out of landfills and oceans. By choosing our products, you are actively supporting a greener planet.

Yes! All of our products are environmentally safe and meet strict biodegradability and compostability standards. They are designed to decompose naturally, leaving no harmful residues behind. Our materials—agave fiber, PHA, and sugarcane bagasse—are chosen for their renewable and eco-friendly properties, ensuring that when our products break down, they return to the earth without contributing to pollution.

Sustainability is at the core of everything we do. Beyond offering biodegradable products, we actively support environmental initiatives and partner with eco-conscious organizations. We are constantly exploring new ways to reduce our carbon footprint through sustainable manufacturing practices and responsible sourcing. Our commitment extends beyond selling products—it's about creating a more sustainable future for everyone.

Yes, we provide volume discounts for bulk purchases, making it more cost-effective for businesses to order larger quantities of our biodegradable products. Our pricing structure is designed to offer significant savings as you increase your order size. This way, you can benefit from lower per-unit costs while stocking up on essential eco-friendly supplies.

Discounts are available based on the size of the order and the specific products purchased. Typically, orders over a certain quantity threshold qualify for discounted rates. For details on discount tiers and pricing, please contact our sales team or request a quote to get tailored information based on your specific needs.

Absolutely! We offer custom quotes for large or specialized orders. If you have specific requirements or need a large volume of products, our team can provide a personalized quote that reflects the best possible pricing for your needs. Simply reach out to us with your order details, and we'll handle the rest.

Yes, we value long-term partnerships and offer special pricing for repeat orders and ongoing business relationships. If you’re a returning customer or plan to place regular orders, let us know, and we can discuss options for additional discounts and benefits tailored to your order frequency and volume.

We are committed to your satisfaction. If you’re not completely happy with your purchase, you can return items within 30 days of delivery for a full refund. Products must be in their original condition and packaging. Our return process is straightforward, designed to make it easy for you to get a refund if needed.

To request a return or refund, please contact our customer service team. We will guide you through the return process, provide you with a return authorization, and assist with any necessary arrangements. Once we receive the returned items, we’ll process your refund promptly.

For health and safety reasons, certain items may be non-returnable, such as opened or used products. We encourage you to review our return policy or consult with our customer service team if you have any questions about the eligibility of specific items for return.

If your order arrives damaged or if there is an error with your shipment, please contact us immediately. We will work quickly to resolve the issue by either sending a replacement, issuing a refund, or taking any other necessary steps to ensure your satisfaction. Our goal is to provide a smooth resolution for any issues that may arise.